Ep 120: Jason Rosoff | The importance of delivering feedback and criticism with care

The phrase “Everyone has an opinion about everything these days,” is often thrown out like it’s a bad thing.

But, you’re a human being. Of course you have opinions.

The bigger issue, in my humble, ahem, opinion, is that you are exposed to more peoples’ opinions and feedback and ideas than ever before.

You’re bombarded seemingly from all directions constantly.

The feedback loop all too often feels like a feedback fire hose.

And just like a firehose, there’s a missing element from all of this feedback: care for what or who is on the receiving end.

My guest in this episode is Jason Rosoff, the CEO and Co-Founder of an organization called Radical Candor, which he started with Kim Scott, who wrote the book, Radical Candor.

Jason and I discuss what Radical Candor is, but at its core, it’s about delivering important feedback while demonstrating care, especially when you don’t know the other person.

Jason describes some very real fears we all have — our fear of being known and our fear of having the things we care about dissected by others — and he outlines just how important delivering feedback with care can be to helping others not immediately get consumed by their emotions and feelings.  

Resources

Want to be more confident in how you deliver your message? Check out my speaking and communications coaching

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Ep 121: Amy Morin | Building mental strength through reclaiming control over your thoughts and emotions

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Ep 119: Steije Hofhuis | What 16th Century witchcraft panic can teach us about human behavior today